Promoted articles
Contact Us
-
Sales
-
Support
Guardian Beta
Troubleshooting
- My Guardian iOS App is showing my Valve Controller is in "unknown" status
- My Valve Controller's Access Point is showing up in available Wi-Fi connections after set up has been completed
- Valve Controller LED behavior
- How do I factory reset my Valve Controller?
- Leak detectors are not closing my valve
- How do I re-calibrate my Valve Controller? / Why is there no calibration option in the new App?
Guardian Beta 101
Android Beta App
- Download the Guardian by Elexa beta app for Android
- Login to your Guardian account on Android
- Add a Location on Android
- View a Location on Android
- Add a Valve Controller on Android
- Add a Leak Detector on Android
iOS Beta App
- Download the Guardian by Elexa beta app for iOS
- Login to your Guardian account on iOS
- Add a Location on iOS
- View a Location on iOS
- Add a Valve Controller on iOS
- Add a Leak Detector on iOS
What's Guardian & How Does It Work?
General
Valve Controller FAQ's
- Does Guardian require a hub to function?
- Can I add more than one Guardian Valve Controller to my account?
- Can Wi-Fi Connectivity affect the performance of my Guardian Valve Controller?
- How many Leak Detectors can I use with my Guardian Valve Controller?
- Can I use my Guardian Valve Controller outdoors?
- Will Guardian send a text notification to my phone when a leak occurs?/ Customer notification/alert
Leak Detector FAQ's
Orders & Shipping
Returns
Orders
- I just placed an order - when will I receive my Guardian system?
- I Just Placed an Order - Can I Change the Shipping Address?
- What Should I Do if I Started an Order, but I Don't See It Anymore?
- I Was Charged the Wrong Amount for an Order - What Should I Do?
- Tracking Says My Package Is Lost - What Should I Do?
Installation
Leak Detector
Valve Controller
- How to set up my Guardian using an Android Phone?
- How to set up my Guardian Valve Controller using an iOS/Apple Phone?
- Can the Guardian Valve Controller be installed on vertical lines?
- How much clearance is required to install my Guardian Valve Controller? What are the dimensions of the Guardian Valve Controller?
- How To Install the Valve Controller?
- What types of valves are compatible with Guardian?
Troubleshooting
Leak Detector
App
Valve Controller
- Wi-Fi Connection Issues After Installation
- How to clear a stall using the Guardian Assistant (iOS only)?
- Using the Guardian Assistant
- My Valve Controller isn't staying connected to my mesh network
- How do I change the Guardian Wi-Fi on an Android Phone?
- Guardian Valve Controller set up successfully, but App status shows 'Connecting.'